13a Bateman Street, W1D 3AF
Categories: accessories custom made fetish leather rubber
Long-established fetish store, recently moved from Islington to a new location in Soho, with a good range of leather, rubber and toys, plus gear from the world-famous Fetters of Warwick.
Made to Measure and custom options available.
Telephone: +44 20 7226 0665
Information from BLUF last updated by Nigel, aka LondonSubNigel (3) at Sun Dec 30 17:01:00 2018 UTC
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Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
I popped into this shop a few days ago with the intention of buying some leather clothing. When I asked to try on some trousers, I was informed that would not be possible due to covid regulations. I thought fair enough, but then trying to get any more information about the product, fitting, bespoke services etc was like trying to get blood out of a stone. Neither staff member seemed remotely interested in customer service, nor were they interested in not knowledgeable about the products in the shop. All in all, appalling customer service. I cannot see how this shop will survive if it's employees cannot grasp the meaning of "retail".
A really good new addition to the soho sex and fetish accessories shops. They stock a big range of Boxer Barcelona merchandise, I think one of the only places in London that does. Staff are really friendly and helpful too.
Pleasant and accommodating Sean was really understanding and helped in making suggestions. Upon my return the same day Sara was also just as accommodating. Looking forward to my return visit. To collect my made to measure suit hopefully I'll be ready for it gym here I come. Can't fault the staff they've been very helpful and always a pleasure to speak with.
Visited the store last night (11/11) and received some of the best service by all three of the staff members there. Helped me find what I needed so I could get on with my evening. Highly recommend and shall return again!
Genuinely the worst customer service I’ve experienced in a long while. I just visited the new shop in soho for the first time. Staff member seemed totally disinterested and was clearly more interested in whatever he was fiddling with behind the desk (his phone, I think) is that really the best you can do, Regulation? I used to love visiting the old store. Don’t think I’ll bother again